Dependable Debian and Ubuntu Support When You Need It Most
If you’re running Debian or Ubuntu in your mission-critical infrastructure, having access to expert support when something goes wrong is essential. Getting answers from the open source community might take too long — and what is recommended may not be applicable to your specific use case or environment.
That’s why many companies with Ubuntu or Debian rely on OpenLogic for technical support. Our Enterprise Architects have experience with complex, large-scale deployments and can tackle the toughest Linux issues, so your team can focus on innovating for your business.
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Why Choose OpenLogic For Ubuntu and Debian Support?
Backed by SLAs
Our SLAs guarantee you will always have an exact time frame for resolution.
Unlimited Tickets
There are no limits on support tickets or team members who can open them.
No Escalations
Get direct access to an Enterprise Architect with 15+ years of Linux experience.
24-7 Support Is Always Just a Click or Call Away
We know every second of downtime impacts your bottom line. That’s why our Linux experts are available 24/7/365 to help you resolve problems quickly and safeguard your servers against future issues.
Trusted by the Global 500 and Beyond
Why Choose OpenLogic?
82%
Say access to deep technical expertise is critical to their open source strategy.
90%
Rank our ticket resolution time best in class or superior to other vendors.
82%
Rank our list of supported packages best in class or superior to other vendors.
75%
Say OpenLogic consistently meets or exceeds contracted supported SLAs.
75%
Say it is important that their open source vendor offers a full solution stack.
Considering a Different Distro?
If you’re interested in exploring other Enterprise Linux distributions, OpenLogic can help. We can assist with planning your migration and support you on whatever distribution you choose.