Dependable Debian and Ubuntu Support When You Need It Most
If you’re running Debian or Ubuntu in your mission-critical infrastructure, having access to expert support when something goes wrong is essential. Getting answers from the open source community might take too long — and what is recommended may not be applicable to your specific use case or environment.
That’s why many companies with Ubuntu or Debian rely on OpenLogic for technical support. Our Enterprise Architects have experience with complex, large-scale deployments and can tackle the toughest Linux issues, so your team can focus on innovating for your business.
When you work with OpenLogic, you get:
- SLA-backed, 24/7/365 support
- Tier 3 support delivered directly by Linux experts with at least 15 years of experience
- Support for all your open source, all in one place
Ready to benefit from OpenLogic support?
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Why Choose OpenLogic For Ubuntu and Debian Support?
24-7 Support, Backed by SLAs
Systems can go down at any time. With OpenLogic, you have access to support around the clock, with SLAs for response time and resolution.
Hardened Images
Staying secure and compliant is much easier when you deploy from a tested baseline with our CIS-Benchmarked images for VMs and containers.
Unbiased Expert Guidance
Every ticket is answered by an Enterprise Architect with 15+ years of Linux experience who will always recommend what's best for your business.
Expert Support Is Just a Click or Call Away
We know every second of downtime impacts your bottom line. That’s why our Linux experts are available 24/7/365 to help you resolve problems quickly and safeguard your servers against future issues.
Trusted by the Global 500 and Beyond
Get End-to-End Support for All the OSS in Your Stack
82%
Say access to deep technical expertise is critical to their open source strategy.
90%
Rank our ticket resolution time best in class or superior to other vendors.
82%
Rank our list of supported packages best in class or superior to other vendors.
75%
Say OpenLogic consistently meets or exceeds contracted supported SLAs.
75%
Say it is important that their open source vendor offers a full solution stack.
Considering a Different Distro?
If you’re interested in exploring other Enterprise Linux distributions, OpenLogic can help. We can assist with planning your migration and support you on whatever distribution you choose.