Open Source Consulting Services

Customers sometimes have questions or require support for additional open source technologies when they’re not covered by an OpenLogic support plan for that technology. In these scenarios we apply advisory hours to quickly address your needs, and we’ll also help guide you on what Support plans may make the most sense for your ecosystem.
 

If you’re looking to implement a new open source technology, migrate from commercial software to open source or upgrade to the newest version of open source software, our EAs have expertise and insight to help you based on your support tickets. And we’ll get you jump-started by applying advisory hours to plan your project.

Even better, when you execute an SOW with us, we will apply the project planning hours used toward your project. You can use your balance of hours toward the project if you prefer — although we recommend you retain a balance of hours for any ad-hoc requests, strategic advice beyond your current support plan(s), or other consulting services required throughout the year.

Time Applied: 8 hours on average, depending on project scope
 

Your team might need a second set of expert eyes on an existing open source project. You can apply advisory service hours to have an EA check your configurations and workflows to advise on best practices.

Time Applied: 20 hours
 

Apply your hours to a “paired programming” review with one of our experts. We’ll walk through your code side-by-side with you to identify problems and suggest potential code enhancements.

Time Applied: 20 hours 1st package, 10 hours each additional
 

When an open source package isn’t performing to your expectations, apply your advisory service hours to a performance tuning engagement where we’ll identify root cause and recommend solutions. 

Time Applied: 20 hours for 1st package, 10 hours each additional
 

We’ll help you chart how your various software and technologies will interoperate, both now and in the future by evaluating your environment, understanding your use-cases, and providing you with a series of actionable roadmap steps to keep your environment relevant. 

We partner with you to develop a pathway for incrementally improving areas of the environment that require evolution; this prevents the need for painful wholesale replacement of your technology stack in late stages of the product lifecycle.

Time Applied: 40 hours
 

We diagnose your environment as it exists today, looking inward to identify issues and security concerns, and then recommend solutions that bring your current-state environment back to full health or ensuring you’ve adopted best practices.

In many cases, it’s valuable to perform a holistic audit (Health Check plus an Architecture Review). We’ll evaluate your currently deployed architecture to understand configurations, implemented features, traffic details, environment constraints, and current monitoring tools in place. Then, we work with you to understand future-state goals and make recommendations for best practices, implementation changes, team enablement, monitoring, and operations.

Time Applied: 28 hours 1st package, 12 hours each additional
 

We look outward from your environment, anticipating areas where you’ll need to evolve to address your future-state objectives.

In many cases, it’s valuable to perform a holistic audit (Health Check plus an Architecture Review). We’ll evaluate your currently deployed architecture to understand configurations, implemented features, traffic details, environment constraints, and current monitoring tools in place. Then, we work with you to understand future-state goals and make recommendations for best practices, implementation changes, team enablement, monitoring, and operations.

Time Applied: 28 hours 1st package, 12 hours each additional