Why an Optimized OSS Support Strategy is Key
Companies that adopt open source software have everything to gain – faster innovation, decreased costs, better customer experience – if they have an optimized strategy.
In a recent Forrester Consulting study commissioned by OpenLogic, they found that enterprise companies who had optimized OSS strategies were 82% more likely to exceed their organizational expectations for that OSS.
Unfortunately, only 64% of those surveyed said they have an optimized strategy for their OSS.
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