Open Source Statistics 
Diverse Benefits Drive Open Source Adoption
Date: September 2007
Audience: Members of the Independent Oracle Users Group (IOUG)
Number of Responses: 226
Survey Summary: MySQL recently sponsored a survey among members of the Independent Oracle Users Group (IOUG) to measure the scope and adoption of open source software and solutions. One of the most interesting topics covered in the survey was the reasons driving open source adoption in the enterprise. While cost savings was by far the most popular reason cited by respondents (65%), other benefits included better performance and uptime (27%), the ability to rewrite or customize code (21%), and easier integration with current systems (18%)....
Open Source Best Practice Tips 
Tip: Define Procedures for Open Source SupportEnterprises today have deployed a wide range of open source software for uses ranging from development environments to mission-critical production applications. As a result, enterprises typically have varying needs when it comes to technical support for open source. Some open source package deployments may necessitate 24x7 commercial-grade support, while other deployments may require nothing beyond the mailing list support available on most open source project websites.
Although support procedures may differ depending on the open source package, an enterprise open source policy should address all possible options and scenarios to ensure that technical personnel correctly utilize the available resources when support is needed....