Fix Issues Faster With 24/7 Kafka Support
When organizations have data streaming needs, using Kafka is a no-brainer — it’s an efficient platform to store and stream distributed data. But, as with any solution applied at scale, Kafka issues can compound quickly. Worse, they can leave your team spending precious development time tracing the root cause of problems hidden under mountains of data.
With Apache Kafka support from OpenLogic, you’ll have direct access to Enterprise Architects who have years of experience solving the biggest problems in enterprise data. You’ll also benefit from:
- Technical support available 24/7/365
- No limits on tickets or team members who can submit them
- Iron-clad SLAs that you can rely on for swift remediation
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Explore Kafka Services From OpenLogic
Looking for Kafka help that goes beyond technical support? OpenLogic provides a variety of professional services for Apache Kafka.
Kafka Migration Services
Want to make the move from batch-driven data to streaming data? Our experts can make your Kafka migration painless.
Kafka Integration Services
Our experts help to connect your data generating systems, however disparate, and ensure the integration adheres to known best practices and patterns.
Kafka Performance Optimization
Whether you have a system in place, or need help with ongoing optimization, our experts can help ensure your system is performing its best.
Kafka Training Workshops
Want to increase your internal Kafka expertise? Our experts can provide in-depth group training to get your team up to speed, fast.
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Why Choose OpenLogic?
82%
Say access to deep technical expertise is critical to their open source strategy.
90%
Rank our ticket resolution time best in class or superior to other vendors.
82%
Rank our list of supported packages best in class or superior to other vendors.
75%
Say OpenLogic consistently meets or exceeds contracted supported SLAs.
75%
Say it is important that their open source vendor offers a full solution stack.
Get Kafka Help When You Need It Most
Kafka has a robust open source community behind it, but they still can’t respond to user requests overnight. OpenLogic can.
The best support for Kafka is support you don't have to wait for. With OpenLogic, Kafka help is always just a click or call away. Our experts are available 24/7 via phone, email, or ticket, which means you get fast resolutions to Apache Kafka issues slowing down your business.
Kafka Enterprise Support FAQ
Yes, we offer Apache Kafka consulting! Kafka consulting is one of our core offerings. As part of our Kafka consulting services, we will review your Kafka implementation and provide recommendations. Then you can decide what, if any, optimizations to make to your Kafka integration and we can provide a roadmap and/or perform the work as part of a professional services engagement.
Absolutely – it’s critical to keep your Kafka integration secure. We can help you implement best practices like not running the default configuration and regularly upgrading, as well as using encryption, hardening, and authentication processes to tighten your Kafka security.
There are a number of ways to improve Kafka performance involving partition strategy, broker configuration, message size, and memory usage. Our experts have written numerous articles about using Kafka that cover these topics, and we also recommend downloading our Decision Maker’s Guide to Apache Kafka.
Our Kafka training course is delivered live on-site or via online classroom with 16 total hours of training (structured as two 8-hour days or four 4-hour days).
Before finalizing your Kafka training agenda, we schedule a 60-minute introductory call with you to establish any custom elements you may require.
With other vendors, you might end up triaging with a Tier 1 or 2 IT assistant before your issue gets escalated. With Kafka Enterprise Support from OpenLogic, every ticket is handled immediately by a Tier 3 Enterprise Architect.
Get the Best Support for Kafka
We’d love to learn more about how your Kafka deployments and help you find long-term success. If you're ready to talk, click the button below to connect
with an expert today.