Companies are justifiably concerned that making code changes to open source can create a customized version requiring customized support. OpenLogic’s support model helps to address this issue. Since the members of the OpenLogic Expert Community have actually contributed source code to open source products, they are qualified to make changes to the source code should it be needed to resolve an issue. In addition, the Expert Community can contribute any fixes or source code changes back to the open source products, ensuring that enterprises’ fixes and changes are incorporated in future releases.

Enterprise Class Support

With “one number to call” support for hundreds of open source products, access to an expert community and a privacy guarantee, OpenLogic is your trusted source for ensuring the success of open source deployments in your enterprise.

To learn more about OpenLogic support and services visit the OpenLogic website at http://www.openlogic.com or contact us at 1-888-OPENLOGIC.

A Variety of Options to Meet Your Needs

OpenLogic understands that open source is an integral part of infrastructure and critical applications within an enterprise. Mailing lists are simply not a sufficient means to support these critical applications. OpenLogic provides SLA’s to meet your needs. You can choose the appropriate level for each open source software product you use.

The OpenLogic Privacy Guarantee

For many enterprises, their IT assets can provide critical competitive advantage to their business. Using a public mailing list for an open source product support may reveal vital information about what products are being used, how they are being used and what issues have been encountered. OpenLogic alleviates this problem with a privacy guarantee.

We act as your conduit to the open source community, keeping your identity private. With OpenLogic Support, your confidential information remains private.

About OpenLogic
OpenLogic is a leading provider of open source solutions that enable enterprises to safely acquire, support, and control open source software. OpenLogic provides enterprises with a certified library of open source software that encompasses hundreds of the most popular open source packages. With the broadest open source coverage in the industry, OpenLogic offers indemnification; updates; and enterprise-grade technical support backed by the OpenLogic Expert Community. The OpenLogic solution also enforces open source policies and automates the integration and deployment of open source components--reducing the risk and maximizing the cost savings associated with using open source software. For more on OpenLogic, go to www.openlogic.com.