OpenLogic Support Case Study: Insurance Industry
OpenLogic Ports Bug Fixes to Old Versions and Minimizes Disruption to Production
Enterprises are increasingly taking advantage of the benefits of open source software, which result in part from frequent releases that include new features and bug fixes. However, frequent open source releases can create challenges in enterprise production environments.
One of the world's leading insurance and finance companies found that continually implementing new versions of open source software strained productivity and resources, but choosing not to upgrade also caused problems. When IT personnel ran into a bug in an old version of an open source software package, community members supporting the package were happy to provide a fix – but only to the current version. After encountering this roadblock several times, the company approached OpenLogic technical support for help finding a solution to the problem.
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