OpenLogic Support Case Study: Financial Services Industry

OpenLogic Support Resolves Problem to Ensure On-Time Application Launch

When multiple enterprise and offshore development teams collaborate on a mission critical application that relies on both open source and proprietary software, it can be difficult to diagnose problems. OpenLogic provides the expertise necessary to troubleshoot complex issues, collaborate on solutions, and deliver results regardless of the nature of the problem.

The OpenLogic support team received a call from a customer experiencing problems with the deployment of a secure, cross-network training application that shared sensitive data with a key partner. The customer and its partner, two of the world's largest financial services companies, were collaborating on the project with an offshore contractor, and with less than a week until the scheduled launch they were unable to establish secure communications between their networks.

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