The OpenLogic Expert Community is a group of open source software developers committed to the success of open source. These open source experts work with OpenLogic to support open source software in the enterprise. They are paid by OpenLogic to solve the problems that enterprise users encounter with open source software and to make sure that those fixes are checked in upstream for inclusion in future releases.
While the benefits of open source software are clear, many companies are concerned about open source support because they're used to having guaranteed response times and a support phone number to call. In addition, many enterprises have deployed hundreds of open source packages, and the effort required to assemble support for each of those packages can be daunting.
OpenLogic and the OpenLogic Expert Community bridge the gap between typical open source community support and enterprise support needs by providing a single avenue for obtaining 24x7 technical support for hundreds of open source packages. OpenLogic's internal technical support team acts as the frontline of support, answering customer questions and investigating incidents. For more complex issues OpenLogic turns to the OpenLogic Expert Community, which works in partnership with OpenLogic to troubleshoot and resolve customer problems. OpenLogic wants to make open source software easy to use in the enterprise, and the OpenLogic Expert Community connects enterprises users with committed, expert developers dedicated to the success of open source.
OpenLogic is looking for the best and brightest open source developers to join the OpenLogic Expert Community. In exchange for their time and expertise, OpenLogic Expert Community members earn cash for themselves and for the non-profits that support open source software projects. Visit the OpenLogic Expert Community FAQ page to learn more about the OpenLogic Expert Community.