What Does OpenLogic’s CentOS Support Include?
We announced last week that we were offering support for CentOS — a community distribution of Linux that is created from the publicly available source code that is used to create RHEL. CentOS strives to be binary compatible with RHEL and is built from the source code that is used to make RHEL — minus all of the Red Hat names, logos and trademarks.
Here's what's included in a CentOS support subscription from OpenLogic.
Technical Support with multiple service level options: OpenLogic provides business hour and 24×7 SLA options with guaranteed response times.
Access to Updates: OpenLogic provides a service (called OpenUpdate) which notifies customers of new releases and patches for not only CentOS but 500 open source packages in the OpenLogic Certified Library.
Indemnification: OpenLogic offers limited indemnification to customers who buy CentOS support for IP actions against CentOS.
