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	<title>Comments on: Do external rewards kill intrinsic motivations?</title>
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	<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/</link>
	<description>Openlogic's Community Blog</description>
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		<title>By: Dave Neary</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-92341</link>
		<dc:creator>Dave Neary</dc:creator>
		<pubDate>Thu, 13 Mar 2008 07:49:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-92341</guid>
		<description>Hi Stormy,

There is a book which mentions, among others, the Israeli daycare case, and which addresses directly the question of motivations, which I hadn&#039;t read at the time, but since picked up &amp; devoured in a few hours: &quot;Freakonomics&quot; by Steven Levitt and Stephen Dubner. It also has pointers to several other interesting and relevant stories related to cash as a motivator.

The nut of the issue is that if you&#039;re going to use cash as a motivator, then you&#039;d better make it worth the effort, and be prepared to lose the motivation of people for whom cash is/was not the primary motivator if they&#039;re not paid.

Cheers,
Dave.</description>
		<content:encoded><![CDATA[<p>Hi Stormy,</p>
<p>There is a book which mentions, among others, the Israeli daycare case, and which addresses directly the question of motivations, which I hadn&#8217;t read at the time, but since picked up &amp; devoured in a few hours: &#8220;Freakonomics&#8221; by Steven Levitt and Stephen Dubner. It also has pointers to several other interesting and relevant stories related to cash as a motivator.</p>
<p>The nut of the issue is that if you&#8217;re going to use cash as a motivator, then you&#8217;d better make it worth the effort, and be prepared to lose the motivation of people for whom cash is/was not the primary motivator if they&#8217;re not paid.</p>
<p>Cheers,<br />
Dave.</p>
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		<title>By: Stormy</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-91029</link>
		<dc:creator>Stormy</dc:creator>
		<pubDate>Thu, 21 Feb 2008 23:30:12 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-91029</guid>
		<description>While I think there&#039;s a lot of people working on glamorous software, I think there are also a lot of people working on the not so glamorous pieces - for free!  I think &quot;important to me&quot; != glamorous.</description>
		<content:encoded><![CDATA[<p>While I think there&#8217;s a lot of people working on glamorous software, I think there are also a lot of people working on the not so glamorous pieces &#8211; for free!  I think &#8220;important to me&#8221; != glamorous.</p>
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		<title>By: James Mansion</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-90985</link>
		<dc:creator>James Mansion</dc:creator>
		<pubDate>Thu, 21 Feb 2008 09:22:54 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-90985</guid>
		<description>This is all very well, though I&#039;d object to the use of &#039;should&#039; in &#039;but the primary motivation should be to help others if you want your project to succeed&#039;.

If you want open source software to be developed by and for amateurs who are too geeky to get a life, then fine.  But I think it will implode on itself after a while if that&#039;s all there is to it - if you want real effort dotting Is, crossing Ts and making open source actually compete with alternatives for disinterested non-technical users, then you&#039;ll have to make it acceptable for payment to be offered and received, because some aspects of the software delivery process as a whole are definitely Work, not Play.  And some software isn&#039;t glamorous.

If I had to pick important bits of software to me, it wouldn&#039;t be instant messaging, multimedia or fancy browsing - it would be payroll and customer invoicing.</description>
		<content:encoded><![CDATA[<p>This is all very well, though I&#8217;d object to the use of &#8217;should&#8217; in &#8216;but the primary motivation should be to help others if you want your project to succeed&#8217;.</p>
<p>If you want open source software to be developed by and for amateurs who are too geeky to get a life, then fine.  But I think it will implode on itself after a while if that&#8217;s all there is to it &#8211; if you want real effort dotting Is, crossing Ts and making open source actually compete with alternatives for disinterested non-technical users, then you&#8217;ll have to make it acceptable for payment to be offered and received, because some aspects of the software delivery process as a whole are definitely Work, not Play.  And some software isn&#8217;t glamorous.</p>
<p>If I had to pick important bits of software to me, it wouldn&#8217;t be instant messaging, multimedia or fancy browsing &#8211; it would be payroll and customer invoicing.</p>
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		<title>By: Paul Baranowski</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-90568</link>
		<dc:creator>Paul Baranowski</dc:creator>
		<pubDate>Fri, 15 Feb 2008 17:19:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-90568</guid>
		<description>My view about this behavior is that it has to do with helping others versus selfish behavior.  When someone feels they are genuinely helping someone else, they feel good, they will continue to feel good every time they remember that they did it, and they will be more likely to do it in the future. Selfish behavior does not have this same quality, it is more momentary. Selfish rewards close you off from the reality that you are a part of a larger community.  

That&#039;s why I think the Swiss survey found that more people answered positively to storing the nuclear waste in their town when the researchers appealed to the person&#039;s sense that they are part of a larger community. The townspeople probably felt they would be helping their fellow citizens by allowing the waste in their town; they can see that it isnt just about their personal preferences anymore.

It&#039;s the same when open source works well -- when programmers can see that they are helping others, this is the greatest reward that they can get. The more this is emphasized in an open source project, the better off the project will be.  When you bring in selfish rewards, it tends to take away the feeling of community. 

An open source project could also be started by someone who wants fame, or money, without also wanting to help others. In this case I would guess the project would not be very successful. Sure, its fine to make a living by doing it, or to achieve fame, but the primary motivation should be to help others if you want your project to succeed.</description>
		<content:encoded><![CDATA[<p>My view about this behavior is that it has to do with helping others versus selfish behavior.  When someone feels they are genuinely helping someone else, they feel good, they will continue to feel good every time they remember that they did it, and they will be more likely to do it in the future. Selfish behavior does not have this same quality, it is more momentary. Selfish rewards close you off from the reality that you are a part of a larger community.  </p>
<p>That&#8217;s why I think the Swiss survey found that more people answered positively to storing the nuclear waste in their town when the researchers appealed to the person&#8217;s sense that they are part of a larger community. The townspeople probably felt they would be helping their fellow citizens by allowing the waste in their town; they can see that it isnt just about their personal preferences anymore.</p>
<p>It&#8217;s the same when open source works well &#8212; when programmers can see that they are helping others, this is the greatest reward that they can get. The more this is emphasized in an open source project, the better off the project will be.  When you bring in selfish rewards, it tends to take away the feeling of community. </p>
<p>An open source project could also be started by someone who wants fame, or money, without also wanting to help others. In this case I would guess the project would not be very successful. Sure, its fine to make a living by doing it, or to achieve fame, but the primary motivation should be to help others if you want your project to succeed.</p>
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		<title>By: Stormy</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-89621</link>
		<dc:creator>Stormy</dc:creator>
		<pubDate>Wed, 23 Jan 2008 21:11:43 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-89621</guid>
		<description>Celeste,

I can definitely see that - it would be &quot;unfair&quot; and most developers I know are somewhat idealistic and definitely fans of fair in the sense that rewards should be given out for results or effort or talent.

Stormy</description>
		<content:encoded><![CDATA[<p>Celeste,</p>
<p>I can definitely see that &#8211; it would be &#8220;unfair&#8221; and most developers I know are somewhat idealistic and definitely fans of fair in the sense that rewards should be given out for results or effort or talent.</p>
<p>Stormy</p>
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		<title>By: Celeste</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-89533</link>
		<dc:creator>Celeste</dc:creator>
		<pubDate>Mon, 21 Jan 2008 17:53:23 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-89533</guid>
		<description>A former client of mine paid one of the developers to work extra on nights and weekends. The other developers didn&#039;t realize this person was being compensated for this extra time. Word got out, of course,  and the developers said it wasn&#039;t fair - they, too, were working many extra nights and weekends without extra pay. The manager said he&#039;d pay them the extra for future night and weekend work, but not for the previous extra time. The developers decided, instead, they&#039;d start going home at 5pm, and to heck with the extra hours. Schedules began to slip, a lot, since this manager had included all their extra time in his plan. The secret, unequal compensation plan said a lot about this manager, and the development organization now has a lot of turnover.</description>
		<content:encoded><![CDATA[<p>A former client of mine paid one of the developers to work extra on nights and weekends. The other developers didn&#8217;t realize this person was being compensated for this extra time. Word got out, of course,  and the developers said it wasn&#8217;t fair &#8211; they, too, were working many extra nights and weekends without extra pay. The manager said he&#8217;d pay them the extra for future night and weekend work, but not for the previous extra time. The developers decided, instead, they&#8217;d start going home at 5pm, and to heck with the extra hours. Schedules began to slip, a lot, since this manager had included all their extra time in his plan. The secret, unequal compensation plan said a lot about this manager, and the development organization now has a lot of turnover.</p>
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		<title>By: Stormy</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-89532</link>
		<dc:creator>Stormy</dc:creator>
		<pubDate>Mon, 21 Jan 2008 17:08:04 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-89532</guid>
		<description>Thanks for the pointer!   I&#039;ll get right on it.</description>
		<content:encoded><![CDATA[<p>Thanks for the pointer!   I&#8217;ll get right on it.</p>
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		<title>By: Luis</title>
		<link>http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/comment-page-1/#comment-89500</link>
		<dc:creator>Luis</dc:creator>
		<pubDate>Sun, 20 Jan 2008 22:04:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.openlogic.com/blogs/2008/01/do-external-rewards-kill-intrinsic-motivations/#comment-89500</guid>
		<description>Stormy: you might also want to look at &lt;a href=&quot;http://blogs.cnet.com/8301-13505_1-9799642-16.html&quot; rel=&quot;nofollow&quot;&gt;this paper&lt;/a&gt; that Asay linked to. I haven&#039;t had time to read it myself, but it tries to actually measure this impact on open source development, not just generically. If you do have time to read it, please do blog your impressions :)</description>
		<content:encoded><![CDATA[<p>Stormy: you might also want to look at <a href="http://blogs.cnet.com/8301-13505_1-9799642-16.html" rel="nofollow">this paper</a> that Asay linked to. I haven&#8217;t had time to read it myself, but it tries to actually measure this impact on open source development, not just generically. If you do have time to read it, please do blog your impressions :)</p>
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