OSCON & the Expert Community
Although I won't be at OSCON, we (OpenLogic) will still be there and we will be talking about the Expert Community. Rod Cope, our CTO and founder, will be giving my talk, Enterprises and Communities: A Match Made in …?, where he'll be talking about our experiences of bringing enterprises and the open source community together in a mutually beneficial way. Later that evening, Thursday at 7pm, we'll be having a BOF for all of those interested in the Expert Community or interested in sharing their experiences with it.
For those that are curious, our Expert Community is the way we bring the open source community into our enterprise support model for open source software. OpenLogic offers enterprises 24×7, one source of support for 150 open source projects. We provide a first line of support – taking the calls from our enterprise customers and answering basic questions. For more complex issues (and after we’ve screened out the “read the manualâ€? type questions), we turn to the OpenLogic Expert Community. For each issue they resolve, we compensate them – with cash.
So come join us at OSCON!
- Enterprises and Communities: A Match Made in …? Thursday at 5:20pm. Rod Cope.
- Join the OpenLogic Expert Community BOF Thursday at 7pm. Rod Cope and friends.
- And Scott is giving a tutorial on Ajax and web services. Real World Web Services Tuesday 8:30am. Scott Davis.
